What data we collect & what do we do with it
Completing our initial enquiry form.
If you contact us via the web form on our website your data will be protected by a secure socket layer. This site is hosted at WordPress.com, which is run by Automattic Inc. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help to improve it. For more information about how WordPress processes data, please see Automattic’s privacy notice. If you enter details into our webform these will be transmitted to us via email and temporarily stored on a Microsoft Hosted Exchange. The site is secured by UKFast.
Calling our business line 0330 111 6161
This number will take you to our answering service provided by 08Direct, a service run by Core Telecom Ltd. Your message will be temporarily stored by Core Telecom Ltd in the UK. Their terms can be found here. Your message will then be transmitted to us via email and will be temporarily stored on a Microsoft Hosted Exchange.
What we will do with your enquiry
Once we have responded to your enquiry your data will be transferred to our local encrypted server located in the UK. Email details are also stored within our Apple Inc. iCloud account.
Doing business with us
In order to provide compliance support services we will require your contact details including personal email addresses. Your name and email and information relating to the work we undertake for you will be stored on our encrypted devices.
Wherever possible we will communicate and liaise with you on projects using end to end encrypted services on which we have done due diligence.
We will store your name and email address with a data processor to enable us to communicate regulatory and service updates to you. Mailchimp.
All support services
We collect and use information about your firm, which may include personal data to keep you informed and to have dialogue with you around regulatory compliance matters.
Additional information is needed to process applications to regulators, for example FCA Connect, FCA Gabriel or RegData and LSE.
Most of the information we hold about you is publicly available information and most of our processing involves electronic communications with you at your request.